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Product Substitutions
Project type
User Experience, Product Design
Date
Oct 2019 - Aug 2022
Location
Peapod Digital Labs, Chicago, IL
There's nothing more frustrating than planning a meal while ordering groceries online for delivery/pick up and one of the key ingredients is out of stock. Product substitutions enable the business to completely fulfill an order and never leave the customer empty handed; however, the real challenge is making sure they get the right item at the best price.
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